№ 01Real clients, real words
This page separates named experience and testimonials from engagement targets and illustrative examples. ZPulse does not present planning ranges as audited client averages.
Some of where our team has delivered
The delivery history shown combines work completed through ZPulse and work our team delivered in prior roles. Organizations represented include The Home Depot, Penske, Bridgestone, Southern Tire Mart, Eddie Bauer, SelectBlinds.com, Uniden America, Marine Audio Space, Medical Integrations, Loven Contracting, Juiced Products, Sumit Credits, UltimateTire, HG AutoTech, Beacon, SafeChemPest, WorkVerifyNow, Walls to Finishes, USA Gym Products, USA Gym AZ, Dauntless Athletics.
№ 02Track record
Before ZPulse built AI agents, our team spent years building the operational systems that big retailers, tire distributors, and e-commerce brands run on. That background is why we can wire an agent into your stack without breaking it.
Built pricing engine systems for one of the largest retailers in the world — the kind of high-volume, rules-heavy logic where a rounding error costs real money. That's the same discipline we bring to quoting, billing, and rate logic inside an AI agent.
Extended work across the tire and automotive world — Penske, Bridgestone, Southern Tire Mart, UltimateTire, and HG AutoTech. Dealer systems, service scheduling, inventory, and the operational reality of shops that live and die by phone volume and bay utilization.
E-commerce builds for Eddie Bauer, SelectBlinds.com, Juiced Products, and other online retailers — catalog, checkout, order status, returns, and the customer-service load that comes with them. Exactly the workflows an AI support agent takes over first.
Systems work for Uniden America Corporation and manufacturing and contracting firms — product data, order flow, dealer support, and field coordination across distributed teams.
Integration work for medical companies (some under NDA, including Medical Integrations) and gymnastics operators such as USA Gym Products, USA Gym AZ, and Dauntless Athletics — scheduling, membership, registration, and the front-desk load that never stops ringing.
Work with large contracting firms including Loven Contracting, plus builds like WorkVerifyNow, Walls to Finishes, Sumit Credits, and SafeChemPest — job tracking, verification workflows, and the paperwork chains that slow service businesses down.
№ 03What we target
Target ranges we scope engagements against
Engagement target: fewer missed calls and follow-up failures
Illustrative target: 25–40% less manual admin in selected workflows
Illustrative target: 2–3x faster response in selected workflows
Engagement target: measurable efficiency gains within 90 days, subject to the audited baseline
24/7 availability without adding headcount
Seamless integration with your existing tools and workflows
№ 04What it looks like running
Once agents are live, the work they do shows up as operational numbers you can act on — not a black box you have to trust.
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“Working with Drew and the ZPulse team has been a great experience. They truly care about the success of our business, and their cutting edge solutions have made our company more productive and efficient.”
“Drew and his team have been invaluable in helping my company optimize our processes and automate our workflows. Looking forward to continued growth!”
№ 05Straight answers
We publish named testimonials from clients who agreed to be quoted, and we name companies our team has built systems for. Some engagements are under NDA and cannot be discussed. The percentage ranges on this page are targets we scope engagements against, not audited averages across past clients.
It depends on the measured baseline. A business with unanswered or poorly routed calls may prioritize a voice workflow; a business with documented administrative backlog may prioritize automation. The readiness audit measures actual call volume, admin time, completion, and follow-up gaps before estimating an opportunity.
Use the business’s own baseline, costs, completion data, and attributable outcomes. ZPulse scopes measurable efficiency targets over a defined evaluation period, states assumptions and exclusions, and separates operational capacity from realized cash or revenue. A target is not a guarantee of payback.
Our team built pricing engine systems for The Home Depot, spent years across the tire industry with Penske, Bridgestone, and Southern Tire Mart, and delivered e-commerce platforms for Eddie Bauer and SelectBlinds. That enterprise systems background is why we can integrate AI agents into existing business software without breaking what already works.
№ 06Your turn
An audit of what’s eating your week, a plan with the return written next to the cost, and agents that go to work on your phones and paperwork.