ZPulse Software

№ 01Real clients, real words

Results, with receipts

Every AI company promises transformation. We'd rather show you what changed for the businesses that hired us — in their numbers and their words.

Some of where our team has delivered

02Track record

Enterprise systems experience, pointed at small business problems

Before ZPulse built AI agents, our team spent years building the operational systems that big retailers, tire distributors, and e-commerce brands run on. That background is why we can wire an agent into your stack without breaking it.

Retail & pricing at scale

Pricing engines for The Home Depot

Built pricing engine systems for one of the largest retailers in the world — the kind of high-volume, rules-heavy logic where a rounding error costs real money. That's the same discipline we bring to quoting, billing, and rate logic inside an AI agent.

Enterprise scale

Tire & automotive

Years in the tire industry

Extended work across the tire and automotive world — Penske, Bridgestone, Southern Tire Mart, UltimateTire, and HG AutoTech. Dealer systems, service scheduling, inventory, and the operational reality of shops that live and die by phone volume and bay utilization.

Deep vertical

E-commerce & DTC

High-volume online retail

E-commerce builds for Eddie Bauer, SelectBlinds.com, Juiced Products, and other online retailers — catalog, checkout, order status, returns, and the customer-service load that comes with them. Exactly the workflows an AI support agent takes over first.

Conversion-critical

Consumer electronics & manufacturing

Uniden America and industrial clients

Systems work for Uniden America Corporation and manufacturing and contracting firms — product data, order flow, dealer support, and field coordination across distributed teams.

Complex ops

Health, fitness & specialty

Medical, gymnastics, and specialty operators

Integration work for medical companies (some under NDA, including Medical Integrations) and gymnastics operators such as USA Gym Products, USA Gym AZ, and Dauntless Athletics — scheduling, membership, registration, and the front-desk load that never stops ringing.

Scheduling-heavy

Services & verification

Contracting and compliance platforms

Work with large contracting firms including Loven Contracting, plus builds like WorkVerifyNow, Walls to Finishes, Summit Credits, and SafeChemPest — job tracking, verification workflows, and the paperwork chains that slow service businesses down.

Workflow depth

03What we target

What do businesses actually get from ZPulse?

Target ranges we scope engagements against

30% reduction in missed calls and follow-up failures

25–40% decrease in manual admin tasks

2–3x faster response times across customer touchpoints

Measurable ROI within 90 days of deployment

24/7 availability without adding headcount

Seamless integration with your existing tools and workflows

CALL COMES IN9:47 PM · after hoursAI AGENT ANSWERSwarranty ok · slot heldJOB BOOKEDTue 8–10 AM · job #2291SYNCED TO BACKBONECRM · schedule · invoice

04What it looks like running

One system, every number in one place

Once agents are live, the work they do shows up as operational numbers you can act on — not a black box you have to trust.

What that looks like — an example month on the Backbone

CALLS ANSWERED

312

24/7 · NONE MISSED

JOBS BOOKED

184

AUTO-SCHEDULED

FOLLOW-UPS SENT

1.2k

NO ONE FORGOTTEN

ADMIN HOURS SAVED

96h

BACK PER MONTH

— every answered call flows into a booked job, a follow-up, and time back. One backbone, end to end.

Client result

Working with Drew and the ZPulse team has been a great experience. They truly care about the success of our business, and their cutting edge solutions have made our company more productive and efficient.
Jesse Broderick · Summit Credits

Client result

Drew and his team have been invaluable in helping my company optimize our processes and automate our workflows. Looking forward to continued growth!
JJ · UltimateTire LLC

05Straight answers

Questions owners ask about results

Does ZPulse publish client names and results?

We publish named testimonials from clients who agreed to be quoted, and we name companies our team has built systems for. Some engagements are under NDA and cannot be discussed. The percentage ranges on this page are targets we scope engagements against, not audited averages across past clients.

What results should a small business expect from AI agents?

It depends on where your leaks are. A business missing 30% of inbound calls gains most from a voice agent; a business drowning in paperwork gains more from admin automation. The readiness audit measures your actual call volume, admin hours, and follow-up gaps, then puts a number next to each opportunity before you commit.

How long before an AI agent pays for itself?

We scope engagements to target ROI inside 90 days. Voice agents usually pay back fastest because missed calls are directly measurable lost revenue. The expected return is written next to the cost in the plan so you can judge it yourself.

What experience does the ZPulse team have outside AI?

Our team built pricing engine systems for The Home Depot, spent years across the tire industry with Penske, Bridgestone, and Southern Tire Mart, and delivered e-commerce platforms for Eddie Bauer and SelectBlinds. That enterprise systems background is why we can integrate AI agents into existing business software without breaking what already works.

06Your turn

Every engagement starts the same way

An audit of what’s eating your week, a plan with the return written next to the cost, and agents that go to work on your phones and paperwork.