Transportation companies rely on speed, reliability, and clear communication. Our AI Agents ensure your customers get answers instantly — whether it’s scheduling freight, tracking deliveries, or requesting roadside support. By automating calls, scheduling, and data updates, you keep operations moving while reducing costs and eliminating delays.
When a customer calls, they’re connected immediately to an AI Agent trained on your company’s full services — dispatch, logistics, repairs, and billing. Every call is handled from start to finish, with no transfers or hold times.
ServiceSpeak AI is built to keep transportation companies efficient, reliable, and customer-focused — ensuring smoother operations on the road, at the warehouse, and everywhere in between.
Customizable Conversations
Tailored scripts and workflows ensure your AI agent sounds like part of your team, not a bot.
Improved Customer Experience
From booking freight and dispatching loads to handling customer questions and roadside support, our AI Agents manage the entire interaction without human hand-offs.
Operational Efficiency
Reduce call center labor costs while keeping freight moving faster. More efficient communication means fewer errors, fewer delays, and higher customer satisfaction.
24/7 Availability
Transportation never stops, and neither do we. ServiceSpeak AI provides around-the-clock support so customers and drivers always have answers.
Real-Time Logistics Visibility
Customers and carriers get live updates on shipments, routes, and delivery windows. AI Agents connect directly to your logistics and tracking platforms to provide accurate, instant answers.
Scalable Support
Whether it’s 500 calls in a day or 50,000 during peak season, ServiceSpeak AI can handle them all simultaneously, ensuring no customer or driver is left waiting.
Seamless Integrations
Drivers can instantly report breakdowns, get ETA updates, or request scheduling changes — all through automated calls that integrate with your dispatch and fleet systems.
Expert AI Consulting
Our team partners with you to design, implement, and optimize solutions that transform your customer service and operations.
Give your customers instant, 24/7 answers while freeing your team from repetitive calls. Our AI Agent handles FAQs, shares information, and troubleshoots common issues on its own or seamlessly transfers to a live rep with full context intact.
From FAQs to complex requests, our enterprise-grade AI voice agent manages conversations in hundreds of languages, routes intelligently, and integrates with your systems—delivering fast, consistent support while freeing your team to focus on what matters most.
Let customers book appointments or demos instantly, no back-and-forth. Our voice agent connects to your calendar, checks availability in real time, suggests open slots, confirms bookings, and sends reminders automatically.
Replace clunky phone menus with an AI voice agent that understands natural conversation. No more “Press 1 for support”—just seamless dialogue that boosts customer satisfaction and delivers faster resolutions.
Free your team from repetitive calls. Our AI voice agent connects to your ERP or inventory system to instantly confirm stock, suggest alternatives, provide delivery timelines, and even locate the nearest store.
Reach customers instantly with promotions, seasonal deals, or new product launches. Our AI voice agent delivers tailored recommendations, upsells and cross-sells relevant items, and answers follow-up questions—driving sales and deeper customer loyalty.
Boost collection rates without overloading your team. Our AI voice agent reminds customers of upcoming or overdue payments, shares account details, and securely processes payments over the phone—eliminating the need for manual collection calls.
Collect authentic customer insights with ease. Our AI voice agent follows up after service interactions or purchases, runs short satisfaction surveys, and records open-ended feedback you can use to improve products and services.
Stay connected with your customers without tying up your team. Our AI voice agent can make thousands of outbound calls to share updates, promote new offers, confirm appointments, or deliver important alerts—while syncing all data directly with your CRM.
Our AI Agents are purpose built for the transportation and logistics industry to handle the demands of a high-volume, time-sensitive environment. From answering calls 24/7 and automating freight scheduling to managing shipment inquiries and syncing with dispatch, fleet, and billing systems, we ensure nothing slips through the cracks—keeping your drivers and logistics teams focused on moving freight while AI manages the rest.
Customer Satisfaction
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Years of Experience
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- Integrate into existing scheduling applications
- Contact & Account Management
- Customer Service & Support
- Connect to warranty & Loyalty applications
- Workflow Automation
- Integrate into any CRM system
- Sales Automation
- Estimate & Dispatch Automation
- Accounting Automation
- Inventory, Tool & Parts Automation
- HubSpot
- Zoho
- Salesforce
- Zapier
- Asana
- Slack
- Project Management Software
Completed projects
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Integrate into existing systems and/or software applications, enabling businesses to leverage AI capabilities seamlessly.